Map Menu
West London Orthodontist -  Smiling woman West London Orthodontist - Real Patient Testimonials

Video Testimonials

Coming here to get my braces was a really easy and enjoyable pain-free experience. The doctors were both really kind and helpful and helped me get through my treatment with ease.

So I had the fixed braces and the plate, so I had the plate too start with and that was surprisingly easy to wear. And after the first few days, it just felt like normal, and then I transitioned into the fixed braces, and again after the first few days, it felt normal. I started seeing progress really quickly. I actually really enjoyed coming to my orthodontic appointments and I’m really happy with how my teeth turned out cause before I had my braces, I had a big gap, but now its completely different and I’m very happy with it.

Hi, I just wanted to say how happy I am with the treatment I had and the braces from the WELCOME clinic in Hammersmith. Dr. Kyi and her staff have been absolutely wonderful, professional, kind and caring and I am over the moon with the way my teeth are now. I never thought I could have braces at my age, but evidently you can and it worked. And especially now that i’ve had them whitened, I feel absolutely wonderful, thank you very much.

I just recently got my braces off 3 weeks ago and i’m so happy to see the results of my teeth. Having braces was not bad and it went by really really quickly. I’m so happy to with how my teeth look now and my favorite part about having braces was being able to choose the color of my bands.

I’d like to say a big “Thank You” to Dr. Chaw Su and staff for my braces that I wore for approximately 2 years. It was the invisible incognito braces, which I wanted because of my work. It is important to get perfection on my teeth, but I didn’t want to actually have the braces showing. They were very easy to wear and very comfortable. As long as you perform maintenance and listen to the instruction, all will work well. I am very happy with the results. I love my new teeth and I get lot of compliments. Thank you very much to everyone that was involved in my procedure.

Patient sees her mom after the removal of braces.

I am really happy with my teeth. After numerous years of research, I finally took the plunge and found the West London Orthodontics studio. It was fantastic from day one. Everybody made me feel really comfortable, I was explained from start to finish what the treatment would entail and how much it would cost. I was informed all the way. The treatment wasn’t sore. It was just perfect actually from start to finish. I couldn’t be more happier.

I’ve been wearing braces for 9 months and I originally started off with a retainer to correct my overbite and then I had my bottom braces put on. At first, they did hurt quite a lot, but when I got use to it, they just felt completely normal and straightaway, after about 1.5 months I noticed the change that was happening because they were completely wonky before and they came straight really quickly. Then I had the top braces put on, i think it was about 4 or 5 months ago and they were exactly the same. It hurt for about 1.5 weeks in the beginning and they stopped hurting and just felt completely natural and now I don’t really notice that I got braces on. It just feels completely normal and I can really already see a massive change having them on and I would definitely recommend this to everyone who just maybe doesn’t feel confident in looking at themselves in the mirror or smiling maybe because they just don’t feel confident they’re having nice teeth, I definitely would recommend having braces because they’ve changed my teeth so much.

Hi, my name is Dan and I just got my braces off about a week ago. I found the process very easy to handle because the staff was so good here and the braces itself was really fitted to my teeth and I didn’t find any issues with that. It took me a while obviously to get use to my routine and the braces but only about a week and a half and after that, it was like it wasn’t really there. I’m really pleased with getting straight teeth and I definitely think the process is worth it. If anyone is looking to try out or a bit nervous, there is really no issue about that, its just kind of getting it over with really. I’m very very thankful to all the staff again and the doctor and also very pleased with the finished product.

Hi, I’ve been thinking about having braces for a long time really. When I was about 13 or 14 I was recommended to have a brace but the decision was taken at that point, not to actually have one and I think thats something that prayed on my mine ever since. So when the option came to be able to have the treatment, I looked around and was very happy to get a recommendation for Welcome Centre. I went for Damon Clear braces, which as a adult, suited me really well because they were very subtle. People didn’t notice them straight off at all and they worked really well for me. The treatment took longer then I hoped perhaps, but it was well worth it. I had crooked teeth on the top and the bottom. When I smiled before the braces, people would have gone “oh, theres the girl with weird teeth” but I just was very conscious of it and it was something that I needed to fix. Now they’re off, I’m absolutely delighted, it’s probably the best decision I’ve ever made. I can’t speak highly enough of Welcome and although it was a long process, they’ve been fantastic the whole way.

Hello, I was quite old in getting my braces and also I thought I have had crooked teeth on my bottom set ever since I was about 13 but left them cause no one could see them. When my upper teeth started to cross bite badly, I realized I had to do something so I was recommended to Welcome Orthodontics and I was fitted with a brace, bottom set, also on the inside, a top set. I’ve been so impressed throughout it, all the professional care I’ve received. It’s been about 18 months. During that time, I had a few instances where I thought “is this really going to be worth it.?” But now, I’ve had them removed and I’m absolutely delighted with the finish. I didn’t think it’d be possible to rectify my bottom set at all. They’re perfectly straight and my top set is not twisted. I’m extremely happy. So it is never too late to have braces and I highly recommend coming here.

How does it feel to wear fixed braces?

Hi, I’m Dan. I’m currently going through braces. It seems to be working quite well because you can tell that there is significant improvement, when you feel like nothing’s going on. I started off with a retainer and I didn’t find it to be bad at all. The only issue was cleaning it every time you eat a meal, but you get use to that quickly. I’m glad I did this now that I got my braces on, it’s really not that bad. It’s quite bad for the first few nights when you get them on, but that always happens anyway and you get use to it very quickly. And the only time it hurts a little bit is when you get them tighten and it really hurts for about 10 minutes, but I’m really glad I did it and I recommend it to any one who’s trying it. I think all the orthodontist and people like that are really really good and do a really good job and I’m comfortable with them working on my teeth and stuff like that, so it was been a very good experience and I am looking forward to seeing what happens for the final product.

What is it like to be wearing lingual braces?

I was recommended to come to Dr. Kyi by my dentist and it was a fantastic recommendation. I did have braces on the outside when I was younger and then I had wisdom teeth that grew through and pushed my teeth very crooked. I perform in a West-End show so it was quite important for me to feel comfortable and in smiling and I wasn’t willing to go back to braces on the outside, I was uncomfortable with this. So I got lingual braces and I was actually really astonished that I was more comfortable that it was more comfortable wearing braces on the inside than it was on the outside. They don’t cut up your lips, they don’t interfere with eating, and within, truthfully one day, I felt completely back to myself. My speech as you can hear is pretty normal, I didn’t get a lisp, there was nothing funny, eating everything comfortable. Its been one of the best things I did actually for my teeth and I’m very happy that I did it.

Was the Treatment Worth It?

Would you tell me how you feel the orthodontic treatment has changed your life?
Well, for me personally, the reason that I took this orthodontic treatment were because my teeth were very overcrowded and I couldn’t clean them properly and was advised by my dentist that it was possible that I might lose all my teeth if I didn’t do something. So I came along and I had braces and now my teeth are all even and I can clean them very easily and I think they will last me for the rest of my life.

What was your overall experience at WELCOME Orthodontics?
Very good, very slick. Everything was very straight forward. I would say the first 2 or 3 appointments that I had maybe resulted in a little bit of pain as my teeth were quite stubborn to move. But after that initial bit, actually having all the braces in went very smoothly.

What advice would you give to your family and friends following your treatment here at the practice?
I think that given the technology has moved on in leaps and bounds, and it’s just so different from when it was when I was a child. I would advise anybody who has got any problem teeth at the moment to come and do something about it because the results are so wickedly good.

Would you recommend WELCOME Orthodontics to others?
Indeed I would and already have.

Invisalign Treatment

Hello. I’m Allison. I first of all, had braces as a child, and then in fact, I now have a very very busy job and I’m starting to notices in fact that the gap is starting to get larger. And then in fact, I had a photograph taken which shows the teeth are becoming totally misaligned. So I consulted Dr. Kyi and the team at West London Orthodontics. I was really impressed by their professionalism and that reassured us. The first thing that I had done was have the impressions taken and then to have the Clincheck. It was at that point that I really realized just how bad the teeth were and the team worked with me to look at progress that was going to be required for the treatment. It was fair to say that the first week was pretty awful but I can reassure anybody that if they are having treatment, to actually progress through that first week because after that, then it becomes much much much easier and the aligners in fact becomes your normal life and so you don’t have anything to worry about. I have a very very busy job and in fact I travel internationally, and therefore, initially I was concerned about how the lines were going in fit in with that busy schedules particularly when I was giving presentations. But everything fell into place and it became just part of my normal life and I really want to thank Dr. Kyi and the team. They were absolutely fantastic. Dr. Kyi is extremely professional and meticulous in her care and I would recommend very very very highly the centre for anybody who is having treatment in the future.

Smile with confidence

Now that i have my orthodontics treatment finish, i can smile with much more confidence. I’m really happy with the results. Dr. Kyi’s treatments was really painless and very fast. I can now be more social, smile much more, and interact with my friends with much more confidence. The treatment was really quick and painless. All the team at Dr. Kyi’s surgery is fantastic, they give all the support you need and all the information you need. I would reecommend to any of my friends or family, Dr. Kyi’s surgery for their orthodontic treatment. It’s really something that hit us and if it bothers you as a adult, i think that it would be painless, and sociall difficult, but it’s not and in just one year, you have the perfect mouth you can wish for. I can just say to all my friends and family to just go for it if you want it.

Braces removed for wedding

I got my braces put on about 11 months ago and then about 5 months after getting them on, my fiance and i decided to get marry. It was a big decision because obviously, every bride wants to look beautiful on her wedding day and i was bit worried about wearing braces on that day but then we have been together for such a long time that i said ok, braces, no braces,just let’s do it. So i didn’t say anything to Dr. Kyi or anyone else, i just sort of got use to the idea that i will be wearing braces on my wedding day. But then about, maybe 2nd to last visit before the wedding, i just mentioned that, you know, i was getting married, and if it was possible to get, just a thinner wire to put on, and Dr. Kyi said “Yeah! If you want to, i can take the braces off for the day.” So i was really really shocked, and i didn’t really expect that and you know once someone mentions something like that to you, of course it’s just Yes, i want them off. So i got my braces removed about 4 weeks ago and i got married 2 weeks ago, i think that was the best decision i’ve ever made because just looking at some of the wedding photos, i see that my smile is beautiful and if i thought that before, i’d be happy with just wearing braces, it just, definitely, was the best thing i’d ever done. So for those, who postpone weddings over braces, or postpone braces because of their upcoming wedding, you can do both because you can always take your braces off. And Dr. Kyi is always really nice, and always very accommodating. So i got more appointments straight away, and when i came back, i even had a wedding guide waiting for me, so that was just really nice.

I wasn’t looking out for my teeth

The reason why i had the orthodontic treatment was because i found that i wasn’t looking out for my teeth very well. The reason i wasn’t looking out for my teeth very well was because they were all crooked. And i got to the point where i wasn’t vising the dentist very frequently. I only visit the dentist when i needed something significant doing. So the last time that happened, i started talking to him about straightening my teeth out, my view was if i did that, i would look after them much better, so i then entered the process of being referred to Dr. Kyi at that point, i was introduced to the practice and sort of introduced to the sort of treatments i could have and very quickly, i was up and going with the treatment. As soon as i was starting up and going the treatment, i found that i started to look after my teeth much better then i had done previously. Also, i was really, pleasantly surprised by how little wearing the braces interfered with my day to day life, and also how quickly i overcame the sort of preconceived and embarrassment i thought i would have wearing braces at my age. So i quickly forgot that i was even wearing them and at the same time, as i said, i started looking after my teeth much better. The only thing i really found irritating about wearing braces was that food would get stuck in them, and one of the positive things about food getting stuck in my braces is that forced me to brush my teeth throughout the day as well as in the morning and in the evening. Anyway, the actual treatment took a lot less time then i anticipated it was going to take. I kind of had a feeling it would take a couple years or so, i ended up having the braces on for about 16 months or so. As promised, my teeth started to move relatively easily, so it was kind of a surprise to me. I guess im so far off, i can’t say that it changed my life massively, but certainly, it has made me more “tooth proud” therefore, i do look after my teeth much better, so i’m hoping the next time i go to the dental hygienist, which i’m due to do next week, she won’t tell me off as much as she use to.

Testimonial – JA

I Just got my braces off 10 days ago and i was really worried that it was going to hurt and be a pain to eat with but they’re fine, they were perfectly alright. ANd when i got them off, everyone was really complimenting me and saying my teeth looked good which was really great, and i really liked them. A year ago, i first got my bottom braces on and 6 months later, i got the top ones, but basically, all my bottom teeth are crossed and my top front teeth were. But now they are all sortted out and everything, so much better, so much happier and i just want to say Thank You to everyone at Welcome Orthodontics for helping me with my treatment. And when i first got my braces on, i was really worried about pain and eating, but everything was fine, i didn’t have any pain but i didnt have them on for long. And recently, i got them off, and i felt really great when people were complimenting me and how great my teeth looked, so that was a positive. And everyone here was really friendly and i was worried what i would looked like, but they were so discrete that no one really cares. And there was no pain during the appointments, everything was fine, everything was gentle, everyone was friendly. It went great, i got my braces off and i’m really happy with them and i recommend anyone to Welcome Orthodontics.

I am more than happy with the final result.

I first came to see Chaw Su because I had problems with my bite and I was really unhappy with my smile.  The treatment is now complete and I am more than happy with the final result.  It exceeded my expectations and the 16 months that it took to achieve this passed by smoothly due to the high level of care submitted by all of the doctors.

Now that it is done, my teeth are just perfect.

Before my treatment I felt quite unsure but then I saw how friendly everyone was and I just thought it was going to be okay and I needed to get rid of my crooked teeth anyway so it was fine.  When the treatment began, it was so just quick and easy.  It was really fast and no fuss.  I absolutely loved it.  Now that it is done, my teeth are just perfect.  I absolutely love them.  I couldn’t ask for anything better.  I would absolutely recommend this place for anyone.

I’m amazed with the results!

I just had T braces taken off.  I am very, very happy with the results.  I’m amazed with the results actually.  I went for three consultations before coming here.  I really wasn’t very happy with the services that I was being offered.  I made a call here and had a very long telephone conversation with the orthodontist and decided to come in and made an appointment to have the consultation for my teeth.  

I then had two braces put on and they were on for just over a year and a half.  Before they went on, I wouldn’t smile at parties and I didn’t like showing my teeth at all.  As soon as the braces went on, I felt like I was doing something positive about it.  Now I love my smile and I always smile in parties.  I have much more confidence.  

The staff there were all very helpful and they always put you at ease before any appointments.  The appointments are fine.  It’s not painful.  It’s all very pleasant and well worth the time and effort.  I think it is the best money I’ve ever sent.  

I recommended West End Orthodontics to several friends who will be looking to have braces put on themselves.  I might say go for it.  It is absolutely well worth the time, money, and effort.  It’s the best thing I’ve ever done!

I feel that orthodontic treatment really changed my life.

I feel that orthodontic treatment really changed my life.  It’s made me more confident to smile.  I would definitely recommend going to orthodontics.  Before I came here I was a bit scared about having braces but looking back I see that it was definitely well worth it.  Also, the appointments there were at convenient times so you don’t have to miss school, which is really important to me.  

I would say if you are considering going for orthodontic treatment definitely go to them.  It is well worth it and when you look back on it you would definitely think that you did the right thing.  Go to them!

It is so worth while and it makes all the difference.

I had my braces on for 18 months nearly and it’s such a change from having them on at the beginning and then feeling my teeth at the end because there is such a change. And you can feel them in there like a proper arc. It feels bizarre feeling the front of your teeth again because, it being such a long while, even the slightest amount of time makes such the difference and it is so worth while.

They are so welcoming and they make you feel so secure because they know exactly what they are doing. I’d recommend it to all of my friends now having dealt with it because it is so worth while and it makes all the difference to your confidence and just your general appearance. It kind of makes everyone see you in a completely different light and you find yourself smiling so much more than you did before and it’s just crazy.

WeLCOMe is a great place and I would recommend it to anyone who wants orthodontics.

My experience at WeLCOMe Orthodontics was great.  The staff was very friendly.  Nicolene and Chelsea helped me a lot. I was worried about things like pain and comfortableness but they were fine.  My school thing was not another problem but the lovely Chelsea saw to it that I did well with my retainers and braces, as well as they could be.  The braces themselves were very simple.  It didn’t take much time with two appointments every month or so.  

WeLCOMe is a great place and I would recommend it to anyone who wants orthodontics.

You’ve all done a really good job!

I had train track orthodontic braces for about 12 months. I finished my treatment, getting on to about a year ago now, and I’ve since had a clear kinda of Invisalign style mouthguard thing called a retainer to keep my teeth looking nice in the meantime.

The reason that I really went ahead with the treatment in the first place was because my teeth were a little bit goofy, they weren’t terrible but I wasn’t very happy with them. Really it was when at a night out, socializing that I was most conscious of them and also in photographs I would get a bit of a shadow on my bottom lip which kind of really emphasized the slight goofiness. I just wanted to get it sorted out and have a real Hollywood smile.

I did a little bit of investigation into it. I had refused treatment when I was 13, 14. I just really didn’t want to have that un-cool factor of having braces and by the time I got to 18, 19 I actually really regretted that decision but could no longer get on the NHS because I was an adult and so I had to start saving up for it. So I did quite a bit of investigation into different clinics in this area and decided that this one was the nicest, most friendly place to come and have my teeth done. I obviously met with the team here and got a real sense of that professionalism and trust that they could deliver what I was looking for.

So I went ahead and had all of the initial assessments and all the molds taken and came to the conclusion that train tracks would be the best option for me. Other options weren’t really so useful for what I needed to be done or they were going to take longer to complete the treatments. So for me, train tracks was the way foreword but because I was now working and had a social life and things, I didn’t want to have the full-on metal braces because it would be quite obvious. So I went for the ceramic version instead, which I really loved very much. It wasn’t uncomfortable at all, well obviously having it fitted for the fist time is a little bit uncomfortable but not painful at all. At the very start I had a few little minor ulcers just from accidentally stabbing the inside of my mouth a little too hard with my toothbrush but nothing more than that. And really they were very subtle, you couldn’t really see them that much in photos and they didn’t knock my confidence at all. I really didn’t have an issue with my train tracks at all.

As I said they were on for about 12 months, actually it was a speedier process than we had initially thought which was excellent, and finally they came off and they had absolutely done the job. I got the teeth that I wanted and since that point I have had the clear kind of mouthguard retainer which I now wear just at night.

For the first six months I had to wear that every day but it really is invisible, you can’t tell you’re wearing it. When you first put it in you have a slight lisp, but really you get used to it, you can speak really easily with it, no issued what-so-ever. You just take it out for eating, and obviously brushing your teeth and then you put it back in. It’s really easy to cope with. So I wore that for six months every day and night and then we gradually kind of whittled it down and now I’m just wearing it at night, which is absolutely not a problem at all, and here are my teeth now! So yes, you’ve all done a really good job!

I can’t wait to go into school and show my Hollywood smile off.

Before I had my braces my teeth were all wonky and stuck out because I used to suck my thumb and I was kind of embarrassed to smile and I’d put my lips over my teeth and I looked really goofy actually and I was actually begging my parents to get me braces, not really the other way around.

So we went to my neighborhood dentist and he told me I’d have to have two teeth taken out, which I was so nervous about but it didn’t hurt at all because he put some numbing stuff on it, and then we came here because he recommended WeLCOMe Orthodontics.

When we came here everyone was just really friendly and they explained what i’d have to do and I was just felt that the sooner they could get my braces on the better. I’ve had them on for over two years now and I had the see-through ones at the top and then the metal ones on the bottom because the metal ones you can hardly see anyway. I was fine with it, I was really excited to get them on actually. All my friends were excited to see me with braces and they said I looked better with braces than I did without.

I just got them off and I can’t stop feeling my teeth. My friends have taken a before picture and they are just about to take an after. I can’t wait to go into school and show my Hollywood smile off.

Yeah, I’ve had a great time, all the people here are so nice. I’ve had a few cover orthodontists because mine has gone on maternity leave twice. But even then they are so nice and you get to know them quickly and really well. I really recommend this place, I think my mom has already started calling around my friends.

So definitely compliments on being amazing,. Thank you!

Book An Appointment | Call us at 020 8222 8760 | Click here to schedule online
AAO - Member American Association of Orthodontists BDA - British Dental Association World Federation of Orthodontists BOS - British Orthodontic Society RCS - Advancing Surgical Slandaros British Dental Health Foundation British Lingual Orthodontic Society